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Office of Information Technology : administrative-operations-division

DHMH Office of Information Technology

Administrative Operations Division (AOD)

Tammy K. Sanders, Director

The Administrative Operations Division (AOD) is responsible for fulfillment of a variety of administrative functions including: DHMH information technology procurements; DHMH Internet/Intranet Services, IT Human Resources, IT Training, IT Customer Service Desk, IT strategic planning and policy development. The Division is also responsible for OIT's fiscal management, personnel transactions, records management, physical inventory, performance excellence activities, Managing for Results requirements, telecommunications and special projects.

In addition to Administrative Operations the Division is also responsible for Computer Operations which provides a variety of mainframe-based Data Processing customer services to all DHMH units.  These services include:  data entry, electronic billing, production control, laser/impact printing and distance learning support. Computer Operations also provides operational support to the Hospital Management Information System (HMIS) and both operational and data entry support to the Maryland Women, Infants and Children (WIC) program.

Computer Operations within the Administrative Operations Division is currently operating a Xerox 4635 and a Xerox DocuPrint 96 in the Laser Printing Center, which provides DHMH with appropriate printer backup ability to meet all mainframe printing needs formerly provided by the Annapolis Data Center.