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Office of Health Care Quality
Department of Health and Mental Hygiene
Spring Grove Hospital Center
Bland Bryant Building
55 Wade Avenue
Catonsville, Maryland 21228
To see a map and directions to the OHCQ office, please click here
Phone Number: (410) 402-8015
Toll-free: 1-877-402-8218


You may call us at the Office of Health Care Quality on Monday thru Friday, 8:00 a.m.- 5:00 p.m. In an effort to improve customer service, the following phone numbers have been designated as general access to each unit. When you call these numbers, you should be greeted by someone who is prepared to help you.


Phone Number


HMO Complaints
Hospital Licensure/Complaints 410-402-8016 1-877-402-8218
Residential Treatment Center Licensure/Complaints 410-402-8016 1-877-402-8218
Nursing Home/Adult Day Care Licensure 410-402-8201 1-877-402-8219
Nursing Home Complaints 410-402-8201 1-877-402-8219
Assisted Living Programs 410-402-8217 1-877-402-8221
Laboratory Licensure 410-402-8025 1-877-402-8202
Freestanding Ambulatory Care Facility Licensure
- Home Healbth Agencies
- Kidney Dialysis Centers
- Ambulatory Surgical Centers
- Ambulatory Centers using Major Medical Equipment
- Birthing Centers
- Residential Service Agencies
410-402-8040 1-800-492-6005
Programs for the Developmentally Disabled 410-402-8100 1-877-402-8220
Substance Abuse Programs 410-402-8095 1-877-402-8218
Community Mental Health Programs 410-402-8060 1-877-402-8220