DHMH Limited English Proficiency Coordinators

 

 Please direct your questions to the OEOP Equal Access Compliance Unit staff:

Delinda Johnson | Delinda.Johnson@maryland.gov | (410) 767-5184

​Tina Smith | Tina.Smith1@maryland.gov | (410) 767-6597


 

Language Assistance to Persons with Limited English Proficiency (LEP)

 To ensure that persons with limited English skills can effectively access services, the Department of Health and Mental Hygiene’s (DHMH) Office of Equal Opportunity Programs (OEOP), Equal Access Compliance Unit has provided guidance to its local Limited English Proficiency Coordinators (LLEPC).

 DHMH LLEPCs act as the liaison between the OEOP Equal Access Compliance Unit and their office/agency to address LEP concerns by assisting employees, clients, the general public who are limited English proficient, as well as other staff tasked with ensuring LEP individuals have equal access to services offered through DHMH and its programs. 

 The LLEPC also disseminates LEP information to the local entity staff and clientele, coordinates translation and interpretation services, where applicable, produces records and reports LEP data annually by July 30th, attends training, assists with training staff within their agency or office and forwards complaints of discrimination related to the delivery of services based on national origin or non-compliance of the LEP policy to the OEOP Equal Access Compliance Unit.

 


Materials to assist DHMH Coordinators

DHMH List of local Limited English Proficiency Coordinators( LLEPCs)

DHMH LEP Coordinator GUIDE

DHMH Limited English Proficiency ANNUAL REPORTING INFORMATION and Forms

DHMH LEP AGENCY SELF-ASSESSMENT and Language Assistance

DHMH Limited English Proficiency Services TRACKER

DHMH 2014 Interpretation, Translation and Visual Communication Services Packet

DHMH Bilingual Pay Request Form

Point To Your Language Poster


To obtain contractor rates for interpretation, translation and visual communication services, please contact the OEOP Equal Access Compliance Unit.  Rate sheets are internal confidential documents and are not to be shared with offices or agencies outside of DHMH.

  

DHMH Policies and Notices

DHMH Limited English Proficiency Policy

DHMH Service Non-Discrimination Policy

DHMH Equal Employment Opportunity--Notice to the Public (English)

DHMH Equal Employment Opportunity--Notice to the Publice (Chinese)

DHMH Equal Employment Opportunity--Notice to the Public (French)

DHMH Equal Employment Opportunity--Notice to the Public (Korean)

DHMH Equal Employment Opportunity--Notice to the Public (Spanish)

DHMH Equal Employment Opportunity--Notice to the Public (Vietnamese)

 

​Additional Resources

U.S. Department of Health and Human Services Office of Civil Rights

          http://www.hhs.gov/ocr/civilrights/resources/specialtopics/lep/

Limited English Proficiency (LEP) – A Federal Interagency website

          http://www.lep.gov

Understanding and Abiding by Title VI of the Civil Rights Act of 1964 – Department of Justice Video

          http://youtu.be/90uNM-aZwdI

Department of Justice Language Access Assessment and Planning Tool

          http://www.lep.gov/resources/2011_Language_Access_Assessment_and_Planning_Tool.pdf

InterpreTips

          http://www.thecommunityinterpreter.com/interpretips.html

InterpreTips YouTube Channel

          https://www.youtube.com/channel/UCNjL_WcM4BIBw1L0X_ls63Q​